For a client, we are seeking a Medior Systems Engineer Citrix
Start Date: 1/5/24
End Date: 31/12/24
Work Arrangement: 50/50 home office / onsite
Job Description
As a Medior Systems Engineer Citrix, you will join the virtual platform team, focusing on delivering applications virtually to end-users. You will be instrumental in building an operational team and ensuring high-quality support with a strong emphasis on security and customer satisfaction. Collaboration with various support teams within the organization will be a key part of your role.
Responsibilities
- Provide 2nd level support, performing troubleshooting to resolve issues, supported by 3rd line and maintaining communication with 1st line.
- Demonstrate strong problem-solving skills in a Windows and Citrix environment; network environment experience is a plus.
- Maintain good knowledge of security technologies for integration, configuration, and maintenance within a modern endpoint platform.
- Conduct maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
- Monitor performance, system availability, reliability, resource utilization, and capacity planning.
- Adhere to configuration and change management policies for change awareness, approval, and success.
- Implement security tools, policies, and procedures in conjunction with the security team.
- Interact with vendors and other IT personnel for problem-solving.
- Configure and install various devices and services.
Qualifications and Experience
- Strong analytical skills and flexibility to adapt to unforeseen circumstances.
- Ability to work independently and as part of an international team.
- Initiative-taking and quick learning abilities.
- Effective day-to-day work management and priority setting.
- Customer-oriented and solution-oriented mindset.
- Basic to extensive knowledge of operating systems.
- Experience with Citrix is a must; Windows experience is a plus.
- Knowledge of network (security) technologies such as Firewall, VPN is a benefit.
Language Proficiency
Ability to communicate (write & speak) in English; Dutch is a benefit.
Technical Skills
- Citrix (must have)
- Windows (nice to have)
We are looking for a candidate with a willingness to learn new technologies and who can bring a high degree of collaboration to our team.