Job Title: Scrum Master

Location: Brussels

Start Date: 04/05/2026

End Date: 29/01/2027

Role Description:

As a Scrum Master, you will be part of the Channels and Customer Experience Enterprises tribe, specifically within the Sales Data Stack squad. Your role will involve transforming data flows between sources and visualization layers, ensuring seamless integration and actionable insights. You will collaborate closely with the Data Hub tribe and contribute to the Sales Data Insight squad, driving data-driven decision-making for sales optimization. Experience in data transformation is a plus.

Responsibilities:

• Support the team and Product Owner by coaching in self-organization and Agile/Scrum practices.
• Drive the squad's continuous improvement and remove obstacles to keep the team focused on objectives.
• Facilitate discussions, decision-making, and conflict resolution, creating a safe and trustworthy environment.
• Communicate with internal and external stakeholders to facilitate information sharing.
• Protect the team from unexpected work influx.
• Establish and follow up on the delivery plan for features, managing risks, dependencies, and obstacles.
• Organize Scrum-of-Scrums to align concerned squads and tribes.
• Report on delivery progress during the Delivery Board.
• Maintain alignment with other feature or Opus roles.

Language Requirements:

• Fluent in English (mandatory for cross-tribe collaboration).
• Proficiency in at least one national language (French or Dutch) with passive understanding of the second.

Education:

Bachelor/Master or equivalent experience.

Agile Requirements:

• Deep expertise in Agile/Scrum methodologies with a pragmatic approach to adapting frameworks.
• Experience in Scrum-of-Scrums and scaling Agile in complex, multi-team environments (e.g., SAFe, LeSS).
• Knowledge of data pipelines/ETL processes is advantageous.
• Familiarity with Kanban for managing run-and-maintain activities.

Required Experience/Knowledge:

• 5+ years as a Scrum Master in IT/data-driven environments.
• Proven ability to reduce technical debt and optimize workflows.
• Experience in stakeholder management and translating business goals into Agile plans.
• Hands-on involvement in feature delivery with a focus on end-to-end ownership.

Soft Skills:

• Team spirit and collaboration.
• Ability to inspire and motivate others.
• Empathy and excellent communication skills.
• Proactive and pragmatic approach to problem-solving.
• Ability to work autonomously and make decisions with minimal supervision.
• Strong networking and influencing skills.
• Ability to think beyond day-to-day objectives and align with the company's global strategy.