Application Owner 

Start Date: 06/07/2026

End Date: 31/12/2026

Location: Brussels

Languages Required: English + Dutch/French (good knowledge of the second language)

Employment Type: Full-time

Role: Application Owner 

Responsibilities:

• Support:
  • Act as an escalation point for incidents, problems, and service requests within the application portfolio.
  • Manage functional escalations from first and second-line support, actively supporting operational teams to provide timely solutions to incidents, problems, service requests, and structural issues within the application portfolio.
  • Document implemented solutions.
  • Provide necessary support before/during/after production releases.
• Application Portfolio Management:
  • Assume end-to-end responsibility for managing and monitoring applications within the assigned portfolio, ensuring optimal functionality, continuity, lifecycle, availability, and integration with other applications.
  • Advise Business Process Owners and IT Management on necessary projects to develop and realize the application portfolio vision, bridging the gap between IT and the final product actively.
  • Create the work backlog for the application portfolio, prioritize based on the strategic roadmap, manage change implementations accordingly in collaboration with the Business Process Owner.
  • Coordinate change implementations in sprints and versions, ensuring engagement of all necessary resources to complete the tasks on time, within budget, and with agreed-upon quality.
  • Act as a point of contact for Business Process Owners and IT collaborators for the assigned application portfolio.
  • Maintain contacts with relevant suppliers for new and current versions within the portfolio.
  • Manage and coordinate analysis of issues within your application portfolio.
  • Supplier & Contract Management (RFP’s)
  • Database experience (SQL, Oracle) is advantageous.

Conformity Criteria:

• Fluent in English (B2)
• Fluent in French and/or Dutch (C2)
• At least five years of experience in supporting packaged software
• Minimum 5 years' experience in a similar role (Application owner, functional or technical analyst, developer, etc.) within a support team.
• Master’s degree in Computer Science, Information Systems, or equivalent relevant experience (minimum 5 years)
• Onsite work 2 times a week

Evaluation Criteria:

• Experience with release governance, incident management, and backlog prioritization
• Relevance and depth of experience in coordination with security, architecture, infrastructure, or compliance stakeholders (lifecycle, remediation actions,..)
• Experience operating business-critical applications within governed IT environments
• Degree of autonomy demonstrated in effectively coordinating business, IT, support, and external stakeholders to ensure alignment, issue resolution, decision-making, and successful application lifecycle execution.

Skills Required:

• At least five years of experience in supporting packaged software
• Fluent in English (B2)
• Fluent in French and/or Dutch (C2)
• Master’s degree in Computer Science, Information Systems, or equivalent relevant experience (minimum 5 years)
• Minimum 5 years' experience in a similar role (Application owner, functional or technical analyst, developer, etc.) within a support team.
• Onsite work 2 times a week