Operations Officer

Location: Brussels

Start Date: 01/07/2026

End Date: 30/09/2026

Responsibilities:

• Manage day-to-day outgoing and incoming communications with customers in arrears.
• Analyze files to ensure proper treatment and negotiation with clients in arrears.

Language Requirements:

• Dutch: Strong written and spoken communication skills.
• French: Strong written and spoken communication skills.
• English: Profound knowledge.

Education:

Bachelor or Master degree.

Experience:

At least 2 years of relevant experience.

Technical Skills:

• Good expertise in MS Office.
• Familiarity with various IT tools is preferable.

Soft Skills:

• Strong communicator, diplomatic, and customer-oriented.
• Ability to work independently.
• Stress-resistant and flexible.
• Problem-solver with accuracy and precision.
• Quality-minded with an analytical approach.
• Assertive negotiator with a great team spirit.

Telework Expectation:

50% on-site and 50% homeworking.