For a client we are seeking two Senior UX Researchers to join their dynamic team. This project-based role is set to commence on 14/10/2024 and will conclude on 28/02/2026.

Responsibilities:

• Lead UX research activities and maintain documentation in a Research repository.
• Prepare and facilitate workshops on functional framing, ideation, and co-design with key stakeholders.
• Collect insights into user needs and pain points, and gather feedback using appropriate research methods.
• Create personas and experience maps through user research and data analysis.
• Define interaction models and evaluate their success with measurable criteria.
• Identify business processes and use cases, and provide recommendations for user journey improvements.
• Design storyboards, user flows, process flows, and site maps to communicate interaction and design ideas.
• Present ideas, concepts, and design solutions to various stakeholders.
• Communicate design ideas and prototypes to UI Designers and Developers.
• Actively participate in broader UX Chapter activities, such as feedback sharing sessions and knowledge sharing.

Qualifications:

• 7 years of expertise in design thinking within agile project contexts.
• 7 years of experience with qualitative and quantitative research methods.
• 3 years of experience in interaction design and information architecture.
• Proficiency in design software (Figma) and presentation software (PowerPoint, Miro).
• Formal qualification (master's degree, certification) in UX.

Desired Skills:

• Ability to create lo-fidelity wireframes in Figma and user flows.
• Attention to detail and commitment to high-standard work delivery.
• Experience with a design system in Figma is advantageous.
• Experience using the research tool Condens is highly beneficial.
• Proven experience in conducting research activities with developers and designing tools for developers is a significant plus.
• Analytical and synthesis skills with a focus on simple solutions.
• Strong verbal communication and presentation skills.
• Proficiency in writing processes, documentation, and presentations.
• Passion for Information Technologies.

Language Proficiency:

• Fluent in English.
• Knowledge of French, Dutch, or German is a plus.