For a client, we are seeking a highly skilled and experienced Scrum Master to join a dynamic team. This role is pivotal in facilitating agile framework methodologies and maximizing project results within a customer servicing and efficiency context.

Job Title: Scrum Master - Expert

Start Date: 03/02/2025
End Date: 14/02/2026

Work Location: Brussel (Expectation: 50% on-site & 50% homeworking)

Key Responsibilities:

• Facilitate Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings.
• Ensure smooth use of Scrum methodology and assist the squad in overcoming obstacles.
• Provide assistance to the Product Owner regarding the Product Backlog.
• Support the team in delivering the Definition of Done (DoD), Sprint Backlog, etc.
• Track team capacity and velocity metrics for planning and progress purposes.
• Offer clear statuses towards all stakeholders.
• Coach and challenge the squad, promoting self-organization and removing barriers to team effectiveness.
• Create and track a delivery timeline and follow up as the Feature delivery owner.
• Serve as an ambassador of agile methods within the company.
• Manage risks and issues effectively.

Required Experience and Knowledge:

• Minimum of 8 years of relevant experience.
• Proficiency in agile reporting and follow-up tools (e.g., Rally).
• Understanding of automated unit testing, automated functional testing, and continuous integration tooling.
• Strong knowledge of software development and project management methodologies.

Preferred Experience:

• Familiarity with IT Architecture.
• Experience with Full stack development.
• Expertise in agile methodology and techniques.
• Proficient Project Management skills, capable of taking on the role of (E2E) Feature Delivery Owner.

Business Experience:

• (Preferred) Experience with CHATBOT technology.

Soft Skills:

• Positive attitude with empathy, excellent communication skills, and a pragmatic approach.
• Encourages knowledge sharing and best practices.
• Proactive in team and individual competence development.
• Embraces continuous improvement and team collaboration.
• Aligns actions with broader IT and Tribe strategies.

Language Requirements:

English mandatory and (at least) one local language (Dutch Native or Fluent, French Native or Fluent).