For a client, we are seeking an Operations Officer - KYC Officer:

Start Date: Asap
End Date: 31/12/2025

Location: Brussel, with an expectation of 50% on-site work and 50% homeworking.

Responsibilities:

• Understand and apply the full KYC process, including cross-border aspects, based on legal and international requirements and processes.
• Manage a portfolio of KYC files to update, including analysis of the type of information/documents required from clients.
• Contact clients and follow up to ensure timely receipt of requested information.
• Ensure file completeness and encode information in the systems.
• Collaborate with relationship managers and/or compliance departments to address potential issues and find solutions.
• Communicate progress and any potential difficulties with the team manager.
• Maintain communications with clients in French, Dutch, or English.

Required Qualifications and Experience:

• Bachelor or Master's degree in a relevant field (economics, law, business management).
• Experience in KYC processes and tasks with corporate clients is highly advantageous.
• Proficiency in MS Office and familiarity with various IT tools.

Desired Skills:

• Strong interest in finance and banking products.
• Experience in the banking KYC domain.
• Commercial experience.

Language Proficiency:

• Dutch: Strong written and spoken communication skills.
• French: Strong written and spoken communication skills.
• English: Good level (also written).

Personal Attributes:

• Strong communication skills, diplomatic and customer-oriented.
• Ability to work independently.
• Stress-resistant and flexible.
• Problem-solving capabilities.
• Attention to detail, quality-minded.
• Proactive attitude.