For a client we are seeking a Senior Business Analyst – Facility Services:

Start Date: Asap
End Date: 28/11/2025
Work Location: Brussel
On-site Requirement: Expectation of 50% on-site & 50% homeworking

Responsibilities:

• Gather, challenge, and consolidate the requirements and pain points from a diverse set of stakeholders.
• Acquire extensive expertise on the subject matter and work closely with experts to define product concepts, detailed processes, and/or functional architecture.
• Define acceptance criteria for Opuses and Features and ensure consistent information flow to the development team during feature refinement.
• Support business and user testing, including assistance with the organization of User Acceptance Testing (UAT) where applicable.
• Challenge and improve existing processes to enhance customer experience, efficiency, and compliance with policies and regulations.
• Create and maintain clear, understandable, and easily accessible documentation for uniform execution, incident resolution, and support.
• Periodically review documentation to ensure it reflects current practices and complies with control function requirements.

Required Experience and Knowledge:

Minimum of 5 years of relevant experience in business analysis or a related field.

Technical Experience:

Mandatory:

• Experience with Archibus (FMIS) or similar facility management information systems.
• Proficiency in document management solutions and plan management solutions.

Business Experience:

Mandatory:

• Proven background in Facility Management.

Soft Skills:

• Analytical mind with a structured approach to problem-solving.
• Solution-oriented with the ability to manage stakeholders effectively.
• Strong negotiation and persuasion skills.
• Team player who is open to change and can adapt communication to suit various audiences.

Language Requirements:

• Proficiency in Dutch and/or French.
• Fluency in English (working language).