Opportunity: Senior Technical Copywriter

Start Date: 17/02/2025

End Date: 31/03/2026

Responsibilities:

• Manage simultaneous documentation of various products, including building and running workflows to engage with engineering stakeholders across the product line organization.
• Edit and deliver technically accurate documentation to facilitate the successful adoption of solutions.
• Own the editorial standards for the entire documentation set, including architecture, editing, and testing.
• Continuously gather information from product owners, UX designers, and engineers to produce best practices and respond to developers' needs.

Job Tasks:

• Develop, write, and maintain high-quality technical documentation, including user manuals, system documentation, installation guides, FAQs, and other support materials.
• Collaborate with engineering and product management to gather information and understand documentation needs.
• Edit and improve existing documentation by ensuring accuracy, clarity, consistency, and comprehensibility.
• Work closely with subject matter experts to create documentation that meets user needs and supports product goals.
• Use various authoring tools and software to produce documents in different formats (PDF, HTML, XML, etc.).
• Maintain a documentation repository and ensure it is up-to-date with the latest product releases and updates.
• Create visual aids, such as diagrams, charts, and screenshots, to enhance understanding of technical content.
• Review and provide feedback on documentation created by other team members to ensure quality standards.
• Stay updated on technological advancements and industry best practices in technical writing and incorporate them into documentation processes.

Requirements:

• At least 5 years of experience in content creation and copywriting within an enterprise, professional services organization, or similar practice.
• Experience in technical documentation creation for software products, preferably APIs and/or SDKs.
• Working knowledge of documentation tools and repositories to develop templates, manipulate output styles, tag, and manage technical content.
• Experience working directly with engineers and other technical subject matter experts.
• Language: English mandatory (French, Dutch, and/or German is a plus).