Key Account Manager

Practical Information

• Start Date: 03/03/2025
• End Date: 31/01/2026 (extendable)
• Location: Brussels
• Regime: Full-time
• Submission Deadline: 27/02

Role

Close collaboration in network developments, flexibility, and operational management with distribution network operators is crucial. As a Key Account Manager, you will support in daily tasks and project work.

Your Main Tasks Are:

• Network Development and Technical Analyses: Provide support in monitoring network development projects, maintain customer contact, and verify technical requirements.
• Digitizing Existing Processes: Lead the transformation of processes into a digital, customer-friendly environment and act as a link between business and IT teams.
• Management of Inquiries/Complaints: Provide support and take actions to respond to customers quickly and appropriately.
• Management of Customer Data: Ensure complete and accurate customer files and register and forward information to relevant services.

Additional Requirements:

• At least 2 years of experience as an industrial, civil, or commercial engineer.
• Customer-oriented and the ability to translate stakeholder needs into simple solutions.
• Fluent in Dutch and French, English is a plus.
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