For a client in Aalst, we are seeking a Medior Quality Management (QM) Functional Analyst. 

Assignment Duration:

• 6 months full-time, with the possibility of extension after evaluation of workload and projects.
• This is a replacement role, with an ideal start date in the week of 17/03 (alternative: week of 24/03).

Work Location:

• 2 to 3 days per week on-site in Aalst.

Languages Required:

• Dutch and English.

Role Overview:

The Quality Management Functional Analyst is a crucial member of the Sales, Commercial & QRISP IT&Data team, supporting global quality operations. The role involves analyzing and optimizing quality data flows, identifying improvement areas, and implementing quality control processes to ensure products and services meet the highest quality standards.

Scope:

• Geographical: Global, overseeing all quality operations.
• Quality IT Roadmap: Enable successful implementation as defined by business stakeholders and IT leadership.
• Project Management: Participate in and support simultaneous projects with a focus on quality, aiming for cost-saving and efficiency improvements.
• Business Process Analysis and Improvement: Identify, document, and propose solutions for business process issues using best practices and industry standards.
• Data Analysis and Reporting: Collect, validate, and analyze data to provide insights and recommendations for quality performance and improvement.
• System Configuration and Maintenance: Configure, test, and maintain SAP QM systems to ensure availability, reliability, and functionality.

Responsibilities:

• Align with the Sales, Commercial & QRISP IT&Data Team Lead by providing regular status updates and committing to clear goals and deadlines.
• Participate in projects ensuring qualitative implementation of solutions as defined in the blueprint.
• Validate, implement, and document changes approved by the Change Advisory Board (CAB).
• Provide second-line support to business users via the helpdesk tool.
• Monitor business applications performance based on ticket numbers and SLA compliance.
• Provide key user training and maintain updated training documentation.
• Write technical specifications for program changes to be implemented by the Integration & Development team.
• Identify, document, and improve the global business applications template to support end-to-end business scenarios.
• Ensure data consistency and quality across systems and applications, integrating with other IT&Data systems using data integration and governance tools.

Requirements:

• Educational: University degree or equivalent experience.
• Experience: At least 3-5 years of relevant experience in IT and Quality Management systems, preferably in a consumer goods company.
• Technical Skills:
  • Strong proficiency in SAP QM modules.
  • Advanced skills in MS Excel, SQL, Power BI, or similar database tools.
  • Business process analysis skills.
• Core Competencies:
  • Problem-solving with a strong analytical mindset.
  • Change/Project management skills with a high sense of responsibility.
  • Process optimization understanding.
  • Excellent communication and collaboration skills in English and the local language.
  • Team player with eagerness to learn and grow.