Salesforce Expert Profile

Start Date: As soon as possible

End Date: To be determined

Responsibilities:

• Salesforce Administration:
  • Manage the daily operations of the Salesforce platform.
  • Support the organization with standard requests such as managing and uploading sales data (leads, contacts, etc.).
  • Manage various user profiles, roles, and access permissions.
  • Adjust and configure flows, fields, page layouts, and records.
• Business Analysis:
  • Support the organization and Salesforce Product Owner by writing functional and technical requirements.
  • Develop acceptance criteria and validate these with the Salesforce Architect.
• Internal Salesforce Support:
  • Provide support for Salesforce-related issues within the organization.
  • Resolve incidents and bugs.
  • Collaborate with the Salesforce team to develop structural solutions.
  • Support standard or custom-developed Salesforce functionalities.

Qualifications and Experience:

• Proven experience in Salesforce administration and support.
• Strong analytical skills with the ability to write functional and technical requirements.
• Experience in resolving Salesforce incidents and providing internal support.
• Ability to collaborate effectively with a team.

Desired Skills:

• Proficiency in managing Salesforce data and user profiles.
• Experience in configuring Salesforce flows and layouts.
• Strong problem-solving skills and attention to detail.

Language Proficiency:

• Fluent in English; additional language skills are a plus.

This role offers an exciting opportunity to work in a dynamic environment and contribute to the effective management and support of the Salesforce platform.