Senior Process Analyst

Location: Hoboken

Start Date: ASAP

Primary Tasks and Responsibilities:

• Analyze existing business processes, workflows, and systems to identify inefficiencies, gaps, and areas for optimization.
• Collaborate with relevant stakeholders to gather process-related data and document current and future-state processes.
• Develop and maintain the blueprint and linked process maps and documentation.
• Ensure that all process improvements are well-documented and align with industry best practices to ensure the right technological solution is developed.
• Identify improvement opportunities, either changing process to standard functionality or managing change requests to the technical solution.
• Collaborate with cross-functional teams, including Operations, IT, Finance, and HR, to ensure smooth implementation of process changes.
• Facilitate workshops and meetings to understand business needs, gather insights, and drive process improvement initiatives.
• Conduct root cause analysis to address recurring process issues and implement corrective actions.
• Research industry trends, emerging technologies, and best practices to enhance process efficiency.
• Master the end-to-end technical solution set (enterprise architecture, interfaces, which system does what, etc.).

Technical Profile Requirements:

• Master’s degree in supply chain/logistics, economics, or equivalent by experience.
• Substantial professional experience in transportation processes and systems.
• Profound knowledge of global logistics and transportation processes.
• Deep understanding and knowledge of business process needs/mapping/documentation – BPMN 2.0.
• Minimum 5 years of experience in process design, optimization, efficiency programs, and project management.
• Experience with SAP TM is desired.
• Excellent Microsoft Office skills: MS Project and MS Visio or other process mapping software is required.

Non-Technical Profile Requirements:

• Open, collaborative mindset.
• Structural thinking – able to create structures in highly complex projects and circumstances.
• Excellent networking and communication skills.
• Able to manage cultural differences.

Methodology/Certification Requirements:

• Master’s degree in supply chain/logistics, economics, or equivalent by experience.
• BPMN 2.0 certification is a plus.

Language Proficiencies:

• Fluent in English.
• Other languages are a plus.

Contract Details:

• Contract of 6 months with possible extension.
• Remote work is possible after a while and in mutual agreement with the supervisor (max 2 days/week).