Business Consultant/Senior IT Business Analyst

Start Date: ASAP

End Date: End of June, with the possibility of extension

Work Regime: Full-time

Office Location: Antwerpen

Fixed Office Days: Varies by team; includes at least one fixed day and an additional one to be determined.

Required Languages: English (must), Dutch (plus)

Role Description:

We are looking for a Business Consultant/Senior IT Business Analyst to join the Tribe. The focus will be on the appointment journey for in-home services and maintaining network quality. The consultant will collaborate closely with architects, business, and process analysts to design reliable and scalable solutions.

Responsibilities:

• Support the Product Owner in building and aligning the roadmap with stakeholders.
• Develop and refine the backlog, prioritize tasks, and monitor progress.
• Translate business needs into functional and non-functional requirements.
• Ensure the designed solutions are sustainable, maintainable, and user-friendly.
• Take ownership of initiatives, drive coordination with stakeholders, and resolve conflicts.
• Work closely with software architects to develop overall solution designs.
• Coach and challenge on- and offshore analysts, developers, and testers.
• Monitor the quality, consistency, and scalability of applications.
• Present proposals for improvements and support efficient prioritization.
• Write and maintain coherent IT processes, requirements, documentation, and scripts.
• Inspect, control, and foster adaptation to change by monitoring the realization of the Product Journey Backlog.

Requirements & Qualifications:

• Master's or bachelor's degree with over 5-7 years of IT experience.
• Proven expertise: At least 3 years as a business analyst or consultant, with a strong track record in analyzing and designing information systems, especially for integration projects (API).

Must-Have Skills:

• Exceptional communication skills, adept at tailoring language to different audiences.
• Detail-oriented, structured, and meticulous, with a keen eye for detail without losing the big picture.
• Strong analytical skills, conceptual thinking, and pragmatism.
• Capable of working independently, taking initiative, and seeking help when needed.
• Collaborative team player, yet willing to take responsibility.
• Experienced in coordinating work and collaborating with external vendors and partners.
• Passionate about agile methodologies (scrum), fostering teamwork among analysts, developers, and testers.
• Ability to translate business needs into technical requirements.
• Experience with API integration projects.

Nice-to-Have Skills:

• Background as a developer/software engineer.