For a client in Walloon Brabant, we are looking for a Second Line Service Desk Consultant.

Job Description

We are currently urgently looking for a Second Line Service Desk Consultant who can play a key role within the IT support team. The consultant will work in a highly international, cloud-first environment with outsourced support for ERP/BI, a Microsoft 365-based document management system (DMS), Azure infrastructure, and an EDI gateway. Knowledge of SQL is considered a valuable asset.

Responsibilities

• Work independently and take initiative.

• Keep the helpdesk operational.

• Collaborate closely with a team of 5 experienced colleagues from Germany for support and knowledge sharing.

• Provide support for rollouts/migrations (e.g. M365, cloud applications, VPN upgrades).

Technical Requirements

• Experience in a similar role.

• Knowledge of Microsoft 365, Azure, and EDI gateways.

• SQL knowledge is a plus.

Practical Information

• Work regime: Full-time

• Start date: Immediately

• End date: 31/12/2025 (with a real chance of extension)

• Onsite presence: 4 days/week (Friday = remote work day)

• Language requirements: Dutch and English are required; French is a nice additional asset.