IT Application Support Engineer

Position: IT Application Support Engineer

Duration: asap – 31/12/2025, with an option for extension

Location: Brussels

Language Proficiency: Dutch, French, English

Submission Deadline: 07/07/2025

Role Overview:

You will be part of a team responsible for the real-time observation and interception of telecommunications, working with highly sensitive systems. 

Key Responsibilities:

• Provide functional and technical support for a specialized application used in tactical operations.
• Analyze application behavior through testing, telemetry, logs, and real-life scenarios without access to the source code.
• Develop and execute test scenarios to validate features, investigate anomalies, and support upgrades.
• Liaise with providers to report issues, follow up on bugs, and align expectations.
• Create and maintain precise documentation, including test reports, user manuals, and operating procedures.
• Contribute to structured release and deployment processes.
• Collaborate with internal teams and perform autonomous troubleshooting.
• Maintain a high level of discretion, reliability, and traceability.

Qualifications:

• Bachelor’s degree in IT or equivalent professional experience.
• 2 to 5 years of relevant experience in IT application support or system validation.
• Experience coordinating with external technical providers or vendors.
• Fluent in Dutch or French, with a good understanding of the other language.
• Proficient in technical English, both spoken and written.
• Demonstrates rigor, discretion, confidentiality, and reliability.
• Enjoys complex challenges requiring structure, curiosity, and persistence.

Why Join Us?

• Work at the forefront of security operations.
• Engage with unique systems.
• Operate in a high-trust, mission-driven environment.
• Enhance your technical and analytical skills in a challenging yet structured context.
• Be part of a team that values precision, curiosity, and impact.