Digital Workplace – Lead Engineer

Start Date: ASAP

Duration: Long-term

Location: Brussels

Language Requirements:

• Fluent in English
• Knowledge of Dutch and/or French is a plus

Responsibilities:

• Lead the design, implementation, and continuous improvement of digital workplace solutions across audiovisual, collaboration, and connectivity domains.
• Drive the transition from in-house services to a managed service model, ensuring seamless handover, operational excellence, and supplier accountability.
• Manage external suppliers and service providers, ensuring SLAs are met and value is delivered consistently.
• Act as a key point of contact for internal stakeholders, translating business needs into technical solutions and ensuring alignment with IT strategy.
• Establish and maintain a structured way of working, including documentation, process governance, and performance tracking.
• Collaborate with cross-functional teams to ensure a consistent and high-quality user experience across all digital workplace services.

Qualifications and Experience:

• Proven track record in digital workplace engineering.
• Deep expertise in audiovisual systems and collaboration tools.
• Strong experience with the Microsoft 365 collaboration suite (Teams, SharePoint, etc.).
• Proficiency in managing end-user devices (laptops, mobile devices, peripherals) and endpoint management.
• Solid understanding of networking fundamentals relevant to workplace connectivity and performance.
• Experience managing suppliers in a managed service environment, including contract negotiation, performance management, and service transition.
• Structured and proactive professional who thrives in a dynamic environment.
• Excellent communication skills, able to engage with both technical and non-technical stakeholders.
• Relevant degree in IT, engineering, or equivalent through experience.