Senior Technical Writer Position

Start Date: Mid-August

End Date: 31/05/2026

Location: Brussels

Regime: Full-time

Submission Deadline: 08/08/2025

Service Description:

• Manage simultaneous documentation of various IT teams linked to a specific HVDC site, including building and workflows where you engage with the stakeholders.
• Edit and deliver technically accurate documentation to help others successfully adopt our solutions.
• Own the editorial bar for the entire documentation set, including the documentation of architecture (in coordination with the technical architects), the processes, procedures, and SLA (in coordination with the service delivery manager).
• Document As-IS and TO-BE for technical architectures and processes.
• Write complete SLA and maintenance processes across various components of the IT HVDC system.

Job Tasks:

• Develop, write, and maintain high-quality technical documentation, including architecture, user manuals, system documentation, installation guides, FAQs, and other support materials.
• Write the SLAs in accordance with the service delivery manager definitions and requirements.
• Collaborate with engineering and product management to gather information and understand documentation needs.
• Edit and improve existing documentation by ensuring accuracy, clarity, consistency, and comprehensibility.
• Work closely with subject matter experts to create documentation that meets user needs and supports product goals.
• Use various MS Office tools including Visio.
• Maintain a documentation repository and ensure it is up-to-date with the latest product releases and updates.
• Create visual aids, such as diagrams, charts, and screenshots, to enhance understanding of technical content.
• Review and provide feedback on documentation created by other team members to ensure quality standards.

Requirements:

Hard Skills:

• At least 5 years of experience in content creation and technical writing within an enterprise, professional services organization, or similar practice. (IT Infrastructure experience is a plus)
• Working knowledge of documentation tools and repositories to develop templates, manipulate and manage technical content.
• Experience working directly with engineers and other technical subject matter experts.
• Familiarity with HVDC systems and related maintenance procedures is a plus but not mandatory.

Language:

English mandatory for documentation, French or Dutch native with passive understanding of the other language.