Process Management Officer

Location: Brussels

Start Date: 25/08/2025

End Date: 31/12/2025

Mission Context:

The role is situated within a Cash Management Competence Center, responsible for steering and developing a global Corporate Cash Management franchise. The team focuses on product management related to payables and receivables, covering aspects such as defining product vision, mobilizing resources, coordinating demand to delivery processes, and supporting client implementation.

Key Responsibilities:

• Review and update existing process descriptions, model teams, and interactions.
• Reflect, document, and analyze governance.
• Process documentation and optimization.
• Document management.
• Accurate reporting towards management.

Language Requirements:

• Dutch is a plus.
• French: Strong written and spoken communication skills.
• English: Strong written and spoken communication skills.

Education:

Master’s degree or equivalent.

Experience and Knowledge Required:

• At least 2 years of relevant experience.
• Strong technical writing skills.
• Good expertise in MS Office.
• Experience in a banking environment is preferable.
• Operational and permanent control.
• Risk management.
• Team operations.

Soft Skills:

• Strong analytical skills.
• Strong communicator, diplomatic, and customer-oriented.
• Structured approach.
• Able to work independently.
• Accuracy and precision.
• Quality-minded with an eye for detail.
• Goal-oriented with creative skills for document preparation.
• Conceptual thinking.

Telework Expectation:

50% on-site and 50% homeworking.