Digital Business Analyst

Location: Brussels

Start Date: Asap

End Date: 30/06/2026

Mission Context:

The Digital Senior Business Analyst will work within the TCF Tribe, focusing on Record Keeping.

Function Description:

The Digital Senior Business Analyst will identify and collect business needs, analyze and define the business model using conceptual modeling techniques, and act as the interface between delivery and business teams, including IT. The role involves bridging business needs with IT solutions, managing roadmaps, and handling risk, quality, and issue management.

Principal Responsibilities:

• Manage requirements and communication, ensuring a good understanding of business needs.
• Act as a liaison between stakeholders, ensuring customer satisfaction.
• Proactively manage refinement, plan and facilitate meetings, and ensure follow-up on actions.
• Participate in the search and delivery of effective solutions to complex business challenges.
• Identify the impact of business specifications and related system changes on existing processes.
• Collect, analyze, and translate business requirements into detailed specifications for IT departments.
• Build and maintain relationships with Engineering, Business partners, Operations, and IT departments.

Language Requirements:

• Dutch: Good
• French: Good
• English: Fluent

Education:

Master’s degree or equivalent experience

Experience / Knowledge Required:

• At least 5 years of relevant experience in business analysis within the digital transformation area.
• Experience in digital transformation projects in a consulting/client-facing environment.
• Strong project management skills.
• Understanding of Agile-Scrum delivery frameworks and methodologies.
• Good understanding of IT and a desire to further learn IT solutions.
• Ability to conduct cost/benefit analysis.
• Experience within a financial institution.
• Strong IT affinity and BPMN knowledge.

Business Experience:

• Ability to plan, structure, and facilitate meetings.
• Extensive experience in digital transformation projects in a consulting/client-facing environment is preferable.

Soft Skills:

• Analytical mind and conceptual thinking.
• Negotiation and persuasion skills.
• Excellent communication skills (both verbal and written).
• Self-starter and independent worker.
• Problem-solver with a quality-minded approach and attention to detail.
• Goal-oriented and open to change.
• Eager to understand the strategy behind business requirements and provide recommendations.

Telework Expectation:

50% on-site and 50% homeworking.