Job Title: Functional Analyst

Location: Antwerpen (50% onsite)

Responsibilities:

• Conduct analysis and documentation within the Telebib2 Product team.
• Define functional and non-functional requirements based on business analysis, architectural vision, and standards.
• Bridge the gap between analysis and development.
• Support the Product Owner in managing business needs and stakeholder alignment.
• Facilitate communication between technical and business teams, translating business needs into technical specifications.
• Capture functional questions for stakeholders, such as brokers.
• Engage in stakeholder management for technical sales meetings and determine requirements for new target applications, focusing on Telebib.
• Assist the Product Owner in reporting and follow-up of education and training, both internally and externally.
• Monitor and support the application domain to ensure business reliability and continuity.
• Develop end-to-end solutions, particularly in connection with the new backend application and product team.
• Ensure design guidelines are followed and updated.
• Proactively seek opportunities for process improvements at both technical and business levels.

Profile and Experience:

• Plan-based, independent, and result-oriented.
• Strong analytical skills, accuracy, and problem-solving abilities.
• Communicative and a team player with a strong customer focus.
• Hands-on mentality.
• Adaptable to change and flexible in project requirements and priorities.
• Proficient in English.

Experience:

• Knowledge of insurance standards; familiarity with Telebib2 is a plus.
• Medior to senior level with 5+ years of relevant experience.
• Professional bachelor or equivalent through experience.
• Experience with functional analysis in larger insurance organizations.
• Willingness to learn and utilize designer tools like Enterprise Architect and Adonis.
• Experience working in Agile environments, particularly within a Scrum team.
• Familiarity with Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Experience in data analysis to support decision-making using tools like Excel, Power BI, or other analytics software.