Job Title: Business Analyst - Fraud

Location: Brussels

Start Date: 01/11/2025

End Date: 31/12/2026

Mission Context:

We are looking for a senior Business Analyst with expertise in Agile ideation/refinement and project management. The candidate must have a strong understanding of fraud prevention and detection within the banking sector. The role involves joining the Fraud Cluster, which provides tools to combat fraud and coordinates the bank-wide strategy against fraud.

Function Description:

The Agile Business Analyst, equipped with project management skills, plays a crucial role in understanding and challenging customer needs in alignment with strategic objectives. Collaborating with squad colleagues such as developers, architects, and functional analysts, the analyst will develop solutions. The Business Analyst autonomously leads business analysis, acting as a feature owner, and facilitates the collection of business needs. Responsibilities include documenting and validating needs, ensuring customer experience aspects are covered, and translating business/client needs into requirements for target solutions. The analyst will coordinate contributors and stakeholders during ideation and refinement phases, ensuring clear communication and alignment with initiative owners. Additionally, the role involves defining and analyzing business models using techniques such as Visio and UML diagrams, understanding end-to-end processes and data flows, and participating in end-to-end testing of new functionalities. The analyst will also support businesses in onboarding new solutions and manage constraints, impediments, risks, and issues to maintain progress.

Language Requirements:

• Dutch: Strong written and spoken communication skills
• French: Strong written and spoken communication skills
• English: Strong written and spoken communication skills

Education:

• Master’s degree or equivalent by experience
• Relevant certifications

Required Experience/Knowledge:

• At least 6 years of relevant experience in a Business Analysis role, including project management experience
• Knowledge of fraud prevention and detection activities in the banking sector is a strong differentiating factor

Technical Experience:

• Experience with conceptual modeling techniques and methods (UML, Visio, mock-ups)
• Expertise in MS Office is preferable
• Functional and technical understanding

Business Experience:

• Excellent business analytic skills (more than 5 years of relevant experience)
• Project management skills and experience
• Customer centricity and empathy
• Good stakeholder management
• Good communication skills (oral and written)
• Facilitation skills (workshops, presentations, process flows)
• Knowledge of Agile methodology or other project management methodologies
• Knowledge of fraud detection and prevention activities in the banking sector

Soft Skills:

• Analytical mind, conceptual thinking, curiosity, efficiency-oriented
• Ownership and autonomy
• Customer-centric, excellent stakeholder management, strong communication skills
• Structured and self-organized
• Open to change and ability to integrate change into the roadmap

This position offers an exciting opportunity to contribute to fraud prevention strategies within a dynamic team environment.