Job Title: Operations Officer

Location: Brussels

Start Date: ASAP

End Date: 30/06/2026

Mission Context:

The role involves acting as a KYC Coordinator in Brussels, focusing on the recertification of Corporate Banking clients with a turnover exceeding 7.5 million EUR. The mission is centered around updating KYC information for the client portfolio.

Function Description:

• Understand and apply the full KYC process, including cross-border aspects, based on legal and international requirements.
• Manage a portfolio of KYC files for updates, including:
  • Analyzing the type of information/documents required from clients.
  • Contacting clients and following up to ensure timely receipt of requested information.
  • Ensuring file completeness and encoding information into systems.
• Collaborate with relationship managers and compliance departments to discuss potential issues and find solutions.
• Communicate progress and potential difficulties with the team manager.
• Client communications will be conducted in French, Dutch, or English.

Language Requirements:

• Dutch: Strong written and spoken communication skills.
• French: Strong written and spoken communication skills.
• English: Profound knowledge.

Education:

Bachelor or Master degree in economics, law, or business management.

Experience and Knowledge:

• Experience in KYC processes and tasks with corporate clients is a strong plus.
• Mandatory technical experience with good expertise in MS Office.
• Familiarity with various IT tools is preferable.
• Strong interest in finance and banking products.
• Experience in the banking KYC domain.
• Commercial experience is preferable.

Soft Skills:

• Strong communicator, diplomatic, and customer-oriented.
• Able to work independently.
• Stress-resistant and flexible.
• Problem-solver.
• Accuracy and precision, quality-minded, proactive attitude.

Telework Expectation:

50% on-site and 50% homeworking.