Agile Delivery Manager

Start Date: ASAP

Duration: 3 months (with possibility of extension)

Work Schedule: Full-time with 2 fixed office days per week

Responsibilities:

• Coordinate internal alignment across multiple departments and tribes.
• Serve as the single point of contact (SPOC) for external strategic partners and internal teams, managing delivery expectations.
• Monitor KPIs and performance metrics.
• Support contract compliance and commercial model negotiations.
• Facilitate agile ways of working and guide partner teams.
• Align partner delivery with business goals.
• Ensure contracts, SLAs, and budgets are respected.
• Track performance and lead improvements.
• Manage governance and commercial relationships.
• Communicate with senior stakeholders and present updates.
• Handle escalations and resolve delivery issues.
• Align demand forecasts and resource planning.
• Lead transformation and cost-efficiency efforts.
• Support contract renewals and evaluations.

Requirements & Qualifications:

• Experience: Minimum 10 years in IT delivery, supplier management, or similar roles.
• Must-have skills:
  • Proven experience in agile IT delivery environments.
  • Strong stakeholder management and communication skills.
  • Commercial awareness and contract management experience.
  • Ability to work across multiple departments and align conflicting interests.
  • Resilience and adaptability in a fast-paced, evolving environment.
  • Fluent in English.
• Nice-to-have skills:
  • Experience with offshore team collaboration.
  • Agile certifications (e.g., Scrum, SAFe).
  • Dutch language skills.
  • Background in telecom or large-scale IT transformation projects.