Senior Business Analyst IAM

Location: Brussels

Work Regime: Full-time, 2 office days per week

Start Date: 1/12/2025

Role Overview:

The Identity and Access Management (IDAM) Tribe, part of the Cyber Information Security Office (CISO) Division, is responsible for managing access within the IT infrastructure. The mission is to ensure appropriate access to resources while meeting compliance requirements. The role involves implementing, operating, and managing user lifecycle management, privileged access management, infrastructure management, and security advisory services.

Objectives:

• Support the Project Lead in defining scope and understanding objectives in Identity and Access Management.
• Collect and structure requirements into comprehensive work products.
• Develop and maintain the benefits profile and ensure business ownership.
• Provide guidance on Mainframe LAM processes, data, and roles.
• Define clear acceptance criteria for testing.
• Analyze the Target Operating Model and refine scope and requirements.
• Organize Business Analyst resources and manage solution domains.
• Develop a view of resource demand and capacity through the Epic lifecycle.

Responsibilities:

• Conduct feasibility studies and mitigate risks.
• Collaborate with Business and IT stakeholders to gather and translate requirements.
• Define approaches to requirements gathering, data analysis, migration, and data cleansing.
• Document business processes using BPMN tools.
• Contribute to solution integration, implementation, or migration strategies.
• Assess business change impacts and collaborate with Change Management teams.
• Analyze security risks of new service developments.
• Facilitate communication between business, IT teams, and key contributors.
• Define and participate in testing approaches to ensure solution delivery.
• Update documentation, including SOPs and training materials.
• Ensure operational readiness of project solutions.
• Use in-house methodology for documentation.

Required Skills and Qualifications:

• 3 to 5 years of experience as a Senior Business Analyst.
• Understanding of Identity Management, including access provisioning, role-based access control, and ServiceNow integrations.
• Experience onboarding applications in an IAM tool.
• Proficiency in process design and implementation.
• Strong analytical and critical mindset with attention to detail.
• Excellent communication skills at all levels.
• Ability to build relationships with stakeholders.
• Strong negotiation and conflict management skills.
• Problem-oriented and solution-driven approach.
• Flexibility and continuous improvement mindset.
• Ability to work autonomously and in team collaboration.
• Understanding of agile methodology.
• Experience with data analysis tools, statistical data modeling, and data visualization.
• Knowledge of data management principles and practices.
• Proficiency in MS Office, Tableau, and Power BI.
• Professional English proficiency.

Preferred Skills and Qualifications:

• Understanding of current IAM regulations and standards.
• Knowledge of Mainframe and RACF.
• Experience with LAM for Mainframe applications.
• Certifications in Business Analysis (CBAP, ECBA, CCBA).
• Experience with business process modeling and tools like Adonis or Visio.