Medior Business Analyst

Start Date: 02/01/2026

Duration: Long term, initial contract until the end of 2026

Work Arrangement: Hybrid working according to team agreements

Interview Location: On-site in Diegem, starting from 17/11

Role: Medior Business Analyst

We are looking for a Business Analyst to support a global transformation project aimed at converging duplicated business functions from legacy applications into a central and new business solution. This solution will monitor and control the routing of shipments once they enter the network. The role is part of the Business Process and Transformation team.

Key Responsibilities:

• Investigate, analyze, collect, and describe user requirements through interviews, meetings, and workshops to drive continuous improvement, supported by the Program Manager.
• Describe existing and new business processes using clear diagrams/flow charts.
• Write test cases and coordinate User Acceptance Testing (UAT), including progress reporting.
• Support end-user training and global implementation coordination.
• Understand logistics and/or cargo industry sufficiently to coordinate and champion change, recognizing regulatory background and cross-functional complexity.
• Collect improvement ideas and resolve JIRA-related incidents from identification to implementation and communication.

Required Skills:

• Advanced experience with Atlassian tools such as JIRA and Confluence.
• Ability to design process diagrams and articulate business requirements (Use Cases, Stories…).
• Ability to understand and describe Business Activities, Subtasks, Rules, Events, and Data for any given business process.

Please Note: We are not looking for Systems/Functional Analysts. The candidate must be able to design process diagrams, articulate business requirements, and understand business processes in depth.