Job Title: Subject Matter Expert Infrastructure

Location: Brussels

Start Date: 01/12/2025

End Date: 30/11/2026

Job Summary:

We are seeking a skilled and experienced Windows System Engineer to join our IT squad. You will be responsible for the maintenance and security of our Windows-based systems, including configuration, maintenance, and security of our desktops, laptops, and HVDs. This is an excellent opportunity for a technical professional to utilize their skills and expertise to support our organization with a constant focus on our customers.

Key Responsibilities:

• Maintain Windows-based systems, including desktops, laptops, and HVDs.
• Ensure the security and integrity of Windows systems, including patch management, vulnerability assessment, and compliance with security policies.
• Troubleshoot and resolve technical issues related to Windows systems, web browsers, and GPOs.
• Develop and implement scripts using PowerShell to automate tasks and improve system efficiency.
• Collaborate with the IT team to ensure seamless integration of Windows systems with other IT systems and infrastructure.
• Provide technical support to end-users on Windows systems, web browsers, and other related technologies.

Language Requirements:

• Dutch: Sound working knowledge
• French: Sound working knowledge
• English: Sound working knowledge

Education:

Bachelor degree or equivalent by experience

Required Experience / Knowledge:

• At least 2 years of experience in Windows system administration or support, with a strong focus on security and troubleshooting.
• In-depth knowledge of Windows operating systems.
• Proficiency in PowerShell, including scripting and automation.
• Experience with web browsers such as Edge, Internet Explorer, and Mozilla Firefox.
• Strong understanding of Windows security principles including authentication, authorization, and encryption.
• Excellent problem-solving and analytical skills with the ability to troubleshoot complex technical issues.
• Strong communication and interpersonal skills with the ability to provide technical support.

Preferred Skills:

• Affinity with and knowledge of end-user tools (hardware and software).
• Microsoft 365 suite.
• Automation skills (PowerPlatform).
• Experience with Windows system deployment as System Center Configuration Manager (SCCM, Intune).
• Knowledge of cloud-based services, including Microsoft Azure and Office 365.
• Experience with IT service management frameworks, such as ITIL.

Business Experience:

• Affinity with the Agile Way of working.
• Strong organizational insights.
• Large enterprise experience.
• Familiar with various IT systems.
• Experience in project coordination.
• Experience in a support environment (helpdesk, field support) and with the associated processes.

Soft Skills:

• Ability to see the overall picture (helicopter view).
• Structured approach and result-driven.
• Ability to respect deadlines and budget.
• Decision-making.
• Strong communication and diplomatic skills.
• Customer-oriented.
• Proactive.
• Team spirit.

Telework Expectation:

50% on-site & 50% homeworking.