Job Opportunity: Medior Operational Manager

For a client, we are seeking a Medior Operational Manager for the further rollout of the Capacity Remuneration Mechanism (CRM).

Details

• Start Date: No later than January
• Location: Brussel (minimum 2 days per week on-site)
• Deadline for Application: 22/11

Responsibilities

• Ensure operational readiness of processes to be operated, including implementing necessary processes and evolving them over time, mainly through in-house developed IT tools.
• Implement procedures through robust IT and non-IT tools in collaboration with product architects, customer service, business analysts, and IT services.
• Run processes of prequalification, auction, monitoring and settlement, reporting & transparency for all participants in the CRM mechanism.
• Collaborate with the Key Account Manager and Product Architect.

Qualifications

• Master's degree in Economics, Engineering, or equivalent experience.
• Minimum 3 years of relevant experience, such as implementing complex processes in IT tools and running operations.
• Very good knowledge of MS Office.
• Excellent communication skills and proficiency in French, Dutch, and English (spoken and written).
• Problem-solving skills with the ability to act, answer, or delegate actions/questions appropriately.
• Strong willingness to develop in-depth expertise on CRM and related processes and product designs.
• Procedural accuracy with the ability to work in an evolving environment and update processes.
• Customer-oriented and independent.