Senior Scrum Master

Location: Brussels

Work Regime: Full-time, 2 office days per week

Start Date: January 5, 2026

Duration: 12 months

General Description:

Key Areas of Focus:

• Consistency in Agile Practices: Ensure that all squads are following standardized Agile methodologies. Coach the squad to be self-organized and cross-functional.
• Effective Communication and Collaboration: Facilitate the work of the squad, clear obstacles, help the squad to be more efficient, and protect the squad from outside interruptions and distractions. Foster open and transparent communication within and across squads. Utilize collaboration tools to enhance squad work and information sharing.
• Continuous Improvement: Encourage squads to regularly reflect on their processes and identify areas for improvement. Implement feedback loops to ensure that improvements are continuously integrated.
• Customer-Centric Approach: Prioritize customer needs and feedback in all deliverables. Strive to exceed customer expectations through high-quality products and services.

Role Responsibilities:

• Provide overall guidance and coaching for the squad to adhere to Agile principles and practices.
• Guide the squad to efficiently deliver high-value products.
• Interact with people outside the squad to coach them in our methodology and clarify how they can best contribute to the delivery squad.
• Increase the efficiency of the squad through organizing/facilitating scrum events & decision-making processes (sprint and release planning, identification of tasks, sizing effort, progress reporting, demo, and retrospective), removing impediments, and aligning with other scrum masters in the tribe.
• Facilitate squad transparency and share progress using the appropriate communication channels.
• Work with stakeholders and squad members to continuously improve quality and productivity.
• Collect and analyze squad KPIs (velocity, etc.).
• Ensure that Risk and IT Controls related gaps are documented and agreed on remediation actions with Product Owner.
• Ensure escalation is done on non-compliant IT Controls as well as reporting on resolution action plans.
• Ensure that deliverables follow guidelines and standards (e.g., documentation).
• Actively participate in the tribe Scrum Master community.

Additional Responsibilities:

• Involvement in project delivery, resource planning, resource allocation, and Quarterly planning activities.
• Ensure effective resource management to meet project goals and timelines.
• Coordinate with various squads to allocate resources efficiently.
• Plan and oversee Quarterly planning events to ensure high standards of delivery.

Qualifications:

• 10+ years of proven Scrum Master or Agile coaching experience (preferably in a large organization).
• Good knowledge of agile delivery methods as well as the waterfall approach, and able to adapt to a “meet half-way approach.”
• Experience in leading squads with end-to-end delivery of several projects in parallel with different sizes.
• Managed scope of work includes development of associated business processes, procedures, controls, and critical metrics.
• Strong leadership skills with the ability to adapt style according to the context and different project partners.
• Proven experience working on planning, guiding squads in budget estimations.
• Outstanding communication, facilitation, negotiation, and coaching skills.
• Knowledge to coach and facilitate the squad at different levels and events: refinement, story splitting, estimation, velocity, predictability, retrospectives, and other Scrum techniques.
• Planning and problem-solving skills with product management and delivery squads.
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
• Ability to operate in a changing environment and participate in change.
• Knowledge of tools like Azure DevOps and ServiceNow is a plus.