Job Listing: Functional Analyst

Start Date: Immediate

End Date: Not specified

Location: Brussels-hoofdstad

Main Responsibilities:

• Act as the bridge between business and development in an omnichannel environment (web → CRM → marketing automation).
• Collect, analyze, and challenge business requirements from affiliates, regional, or global teams.
• Lead workshops and clarification sessions.
• Convert business needs into clear functional and technical specifications.
• Collaborate closely with the lead architect, developers, and technical teams.
• Participate in Agile / SAFe ceremonies: grooming, refinement, planning, PI sessions.
• Help define priorities based on business value.
• Support the delivery phase: clarify questions, validate increments, prepare handover to dev teams.
• Contribute to the creation, improvement, and reuse of web components for multiple markets.
• Handle both localization of existing sites (simple) and creation of new components (front/back) for more complex use cases.

Must-Have Requirements:

• Strong technical background (able to produce deliverables directly usable by developers).
• Experience as a Web Functional Analyst.
• Business analysis skills (challenge priorities, understand business value, drive clarity).
• Understanding of pharma context or ability to quickly adapt to regulated environments.
• Ability to translate between business and tech stakeholders.
• Excellent communication in English.
• Solid understanding of web architectures and CMS-related ecosystems.

Nice-to-Have Skills:

• Experience with Contentful (headless CMS).
• Technical knowledge: Node.js (front end in headless setup), Vercel (deployment).
• SAFe / Agile working experience or certification.
• Experience working in an international, multi-country environment.
• Familiarity with CRM, marketing automation, and omnichannel ecosystems.