Program Manager Business

Location: Brussel

Start Date: Asap

End Date: 31/12/2026

Mission Context:

The Program Manager will coordinate and deliver a set of related projects aimed at achieving defined business objectives. Working under the supervision of a senior Manager & initiative Owner, the role ensures overall program coherence, coordination across projects, and adherence to agreed timelines, budget, and objectives.

Responsibilities:

• Contribute to defining and monitoring program objectives in collaboration with management and stakeholders.

• Represent the organization’s and client’s interests within the scope of the program.
• Monitor the progress of projects within the program and consolidate overall status.
• Support project managers in addressing issues with cross-project impact.
• Identify and track inter-project dependencies.
• Contribute to the identification and follow-up of program risks and issues.
• Act as a sounding board for ideas and approaches to solving project issues that have program impacts.
• Support cost estimation and budget follow-up for the program.
• Prepare and deliver reporting to line management and stakeholders.
• Ensure compliance with policies and procedures (Compliance, Permanent Control, Operational Risk).
• Prepare and contribute to program steering committees.
• Act as an operational escalation point for project managers, in coordination with the sponsor.
• Lead the steering committee of the program’s projects.

Language Requirements:

• Dutch: Strong written and spoken communication skills.

• French: Strong written and spoken communication skills.
• English: Strong written and spoken communication skills.

Education:

• Master’s degree or equivalent by experience.

• Project or program management certification (PRINCE2, PMP, Agile, SAFe, etc.) is an asset.

Work Arrangement:

50% on-site & 50% homeworking.

Required Experience / Knowledge:

• At least 6 years of relevant experience.

• Very good knowledge of project management methodologies and tools.
• Familiar with various IT systems.
• Program Risk Management preferable.
• Experience in a multi-project or transversal environment.

Business Experience:

• Proven experience in the management of complex projects or a program of projects.

• Experience in HR preferable.
• Experience in the banking sector is a plus.

Soft Skills:

• Ability to see the overall picture (helicopter view) - strategic thinking.

• Decision-making.
• Strong communicator, diplomatic and customer-oriented.
• Commercial awareness and customer-oriented.
• Proactive, collaborative mindset.
• Management skills and the ability to motivate people.
• Structured approach and goal-oriented.