Business Program Lead

Start Date: 01/06/2026

Contract Duration: Until 31/12/2026, with the possibility of extension

Location: Brussels (on-site presence required on Tuesdays and Thursdays)

Job Description:

The Business Program Lead plays a pivotal role in digital transformation, acting as the bridge between central program teams and the business. The objective is to support end-to-end process owners in delivering expected results and ensuring alignment with directorate stakeholders. This role ensures that organizational change initiatives are effectively set up and embedded within directorates, preparing them for new ways of working and technology adoption. Partnering closely with business-appointed change coordinators and aligning with executive sponsors, the Business Program Lead drives the transformation agenda, connecting program strategy with the envisioned future operating model.

Key Responsibilities:

• Strategy & Planning: Lead and manage the overall business transformation roadmap, ensuring alignment with program objectives such as harmonization, simplification, and maintaining core integrity. Identify and prioritize opportunities for organizational change, creating actionable plans for business adoption. Partner with sponsors and senior stakeholders to shape the future operating model and ensure readiness across directorates. Proactively assess and mitigate risks and dependencies to ensure successful delivery of transformation initiatives.
• Program Delivery: Actively challenge the business in case of deviation from program objectives. Coordinate all business-related activities for the program, including test activities, data cleansing and validation, change, and training. Resolve cross-functional and cross-directorate integration topics in case of escalations. Jointly accountable for timelines with the Program Director and PMO, ensuring all key milestones and projected go-live dates are achieved as planned.
• Program Leadership & Stakeholder Engagement: Lead cross-functional teams through complex change initiatives. Collaborate with key stakeholders to ensure transformation initiatives align with strategic objectives and deliver measurable business outcomes. Provide guidance, support, and mentorship to team members involved in transformation projects. Monitor progress, manage risks, and drive value realization throughout the transformation lifecycle.
• Stakeholder Engagement: Build and maintain strong relationships with C-level executives, E2E process owners, and business leaders to foster buy-in and support for change initiatives. Drive effective communication and change adoption across all impacted groups. Actively manage stakeholder expectations, balancing program constraints with business needs.
• Change Enablement: Implement robust change management frameworks, including impact assessments, readiness plans, and training strategies. Collaborate with Change & Transformation Coordinators to embed, tailor, and sustain change locally. Monitor and measure the progress and impact of transformation initiatives, providing regular updates and reports to stakeholders. Foster a culture of agility and continuous improvement.

Conformity Criteria:

• Minimum 15 years of experience in business transformation programs
• Minimum 5 years as a Program Manager on large-scale transformation programs
• Experience managing stakeholders at C-level (CEO, CFO, CIO)
• Experience in change management and adoption within transformation programs
• Experience coordinating cross-functional programs involving at least 3 business domains
• Languages: English, French, Dutch – minimum C1 proficiency
• Availability to be in the office on Tuesday and Thursday

Evaluation Criteria:

• Experience in SAP S/4 HANA environments
• Demonstrated leadership in cross-functional environments
• Proven experience in business process transformation
• Strong analytical and problem-solving experience in complex environments