Technical Transition Coordinator

Location: Brussels

Languages: Dutch/French + English

Start Date: 29/06/2026

End Date: 31/12/2027

Description:

We are entering a renewal phase of a managed services contract covering cloud, on-premises, network, colocation, and monitoring infrastructure. To support this transition, we seek a Technical Transition Coordinator to manage and orchestrate the migration of services, systems, and responsibilities across environments, teams, or providers. This role serves as the primary link between internal technical teams and external partners, ensuring continuity, controlled execution, and effective knowledge transfer.

Key Responsibilities:

Transition Planning & Coordination

• Develop and maintain detailed transition plans, timelines, and transition and transformation checklists.
• Coordinate technical onboarding and offboarding activities.
• Ensure all transition activities align with project scope, SLAs, and business objectives.

Stakeholder Management

• Act as the primary/central point of contact for transition-related communication.
• Liaise between internal technical teams, vendors, clients, and business units.
• Facilitate regular status meetings and progress updates.
• Validate transition readiness before cutover and formal handover.

Technical Knowledge Transfer

• Coordinate and validate documentation handovers, system access transfers, and process walkthroughs.
• Ensure critical technical knowledge is captured and shared with relevant teams.
• Support training sessions during transition phases.

Risk & Issue Management

• Identify transition risks and develop mitigation strategies.
• Track, escalate, and help resolve transition-related issues.
• Ensure contingency plans are in place for critical systems.
• Monitor and escalate transition blockers impacting service stability or timelines.

Documentation & Compliance

• Maintain accurate transition documentation, including asset inventories and configurations.
• Ensure compliance with security, data protection, and governance requirements.
• Verify that all operational and support documentation is complete before handover.
• Confirm alignment between contractual obligations & delivered documentation.

Service Continuity

• Work closely with operations and support teams to prevent service disruptions.
• Coordinate testing and validation of systems post-transition.
• Monitor early-life support after go-live or handover.

Conformity Criteria:

• Minimum 15 years of professional IT experience.
• Proven experience in transition between outsourcing partners.
• Fluent communication in Dutch or French and English (spoken and written). For English, at least level B2.
• Availability to start the assignment no later than 29/06/2026.

Evaluation Criteria:

• +5 years experience in the IT infrastructure (servers, networks, cloud platforms) domain.
• +5 years experience working with outsourcing partners.
• +5 years experience in coordinating the following activities:
  • Technical documentation
  • Runbooks and SOPs
  • Asset and configuration records
• +5 years experience managing complex workstreams with structured plans and tracking tools.