Learning & Development Administrator

Start Date: As soon as possible

Duration: 3-month contracts with the possibility of extension

Work Regime: 100% presence required, with 2 office days per week

Languages: Dutch / English / French (nice to have)

Role Description:

The Learning & Development Administrator will support and coordinate the operational execution of learning activities across the organization. This role ensures smooth administrative, logistical, and financial follow-up of training initiatives while acting as a key point of contact for internal stakeholders and external training providers. The position requires strong multitasking across systems, a structured mindset, and the ability to quickly absorb processes and act autonomously within defined guidelines.

Responsibilities:

• Coordinate and administratively manage training initiatives, including planning, registrations, follow-up, and evaluations.
• Handle incoming requests via ticketing systems and prioritize workload accordingly.
• Organize trainings end-to-end, including scheduling trainers, booking rooms, and coordinating logistics.
• Maintain and update training data in LMS and other systems, ensuring data quality control.
• Support internal stakeholders with L&D-related queries and guidance.
• Liaise with external vendors and training providers for coordination and execution.
• Manage administrative tasks linked to finance, such as POs, invoices, and budget follow-up.
• Monitor training feedback and ensure proper follow-up.
• Navigate across multiple systems, including ticketing, LMS, finance tools, and Excel.
• Contribute to the continuous improvement of L&D processes and ways of working.

Requirements & Qualifications:

• Minimum 2–3 years of relevant experience in an administrative or coordination role.
• Bachelor’s degree or equivalent through experience.
• Strong affinity with Learning & Development or HR environments.
• Ability to work independently and take ownership of workload.
• Capable of quickly learning new tools, systems, and processes.
• Strong team player with a collaborative mindset.
• Able to handle a high volume of varied requests in a dynamic environment.
• Excellent communication skills with internal and external stakeholders.
• Availability to ramp up quickly, with intensive onboarding in the first month required.

Must-Have Skills:

• Strong administrative and organizational skills.
• Customer-oriented and service-minded attitude.
• Logical thinking and problem-solving mindset.
• Digital-savvy, comfortable working across multiple systems.
• Good working knowledge of Excel.
• Ability to prioritize and manage workload independently.
• Strong communication skills, both written and verbal.
• Team collaboration and backup mindset.
• High learning agility and proactive attitude.
• Accuracy and attention to detail.

Nice-to-Have Skills:

• Experience in L&D or HR environment.
• Familiarity with LMS systems (e.g., FlowSparks).
• Experience with ticketing tools (e.g., JIRA or similar).
• Knowledge of finance processes/systems (POs, invoicing, Fusion).
• Knowledge of French.
• Experience working in a complex, multi-system environment.