Business Transformation Analyst - Digital Innovation & AI

Location: Brussels

Languages Required: Dutch, French, English

Start Date: 01/09/26

End Date: 31/08/27

Job Summary:

As a Digital Transformation Specialist within the Accelerator team, you will support internal business teams in their digital transformation journey. You will immerse yourself in their context, understand their pain points, and help them articulate and challenge their vision. With an innovative and strategic mindset, you will identify opportunities, leverage digital technologies and AI, connect the dots across initiatives, and inspire teams to think bigger. You will act as the bridge between business and IT, translating needs into actionable directions while ensuring alignment with broader digital ambitions. Autonomous, curious, and reliable, you thrive in a dynamic environment where no two challenges are the same.

Key Responsibilities:

• Understand the business context: Analyze current processes, organizational dynamics, and pain points to build a solid baseline before any transformation initiative.

• Surface and structure needs: Conduct interviews and workshops with stakeholders to capture, challenge, and formalize their requirements and transformation goals.
• Shape the vision: Help business teams define a clear and ambitious TO-BE vision, ensuring it is realistic, aligned with IT capabilities, and consistent with broader initiatives.
• Identify solutions: Explore and evaluate digital opportunities with an innovative mindset, drawing on market trends, best practices, and internal knowledge.
• Bridge business and IT: Translate business needs into clear, actionable briefs for IT teams and ensure mutual understanding throughout the process.
• Drive alignment: Maintain oversight of ongoing initiatives within the assigned domain, flagging overlaps, dependencies, and strategic inconsistencies.
• Communicate and inspire: Prepare structured deliverables and presentations for senior stakeholders, making complex topics accessible and compelling.
• Support adoption: Assist business teams in embedding new ways of working, ensuring changes are understood, accepted, and sustained.
• Identify and assess AI opportunities: Detect relevant use cases where AI can bring value, assess feasibility, and support their prioritization in alignment with business.

Skills & Expertise:

• Master's degree in a relevant field such as Business, Engineering, Computer Science, Economics, or Information Systems Management.

• Proven track record in roles such as business analyst, functional analyst, digital consultant, or related roles.
• Experience conducting stakeholder interviews, workshops, and requirements gathering sessions.
• Familiarity with design thinking methodologies.
• Strong analytical and conceptual thinking, combined with a pragmatic and innovative approach to problem-solving.
• Outstanding stakeholder management and communication skills, with the ability to challenge, inspire, and build trust at all levels.
• Fluency in English and in one of the national languages as well as proficiency in the other national language.