CMDB Expert
For a client, we are seeking a CMDB Expert to lead the design and implementation of a centralized Configuration Management Database (CMDB).
Start Date:
01/07/2026
End Date:
31/12/2026 (with option for extension)
Location:
Brussels
Onsite Presence:
2 days per week
Key Responsibilities:
- Lead the end-to-end implementation of a centralized CMDB, including design, deployment, and continuous improvement.
- Define and maintain the CMDB data model, ensuring accuracy, consistency, and alignment with enterprise architecture.
- Act as project lead, coordinating all implementation phases, stakeholders, and deliverables.
- Ensure asset and configuration visibility, enabling impact analysis and improved IT governance.
- Define and monitor the step-by-step implementation roadmap of the CMDB solution.
- Conduct internal assessments (due diligence, data quality reviews, gap analysis).
- Align the CMDB with ISO 27001 requirements and security controls.
- Redesign and optimize Change Management processes to ensure full integration with the CMDB.
- Collaborate with IT teams and business stakeholders to support ITSM/ESM processes and adoption.
- Contribute to the digitalization and automation of service operations.
Requirements:
- At least 10 years’ experience in CMDB design and implementation in large-scale environments.
- Strong knowledge of ITSM / ITIL frameworks and service management processes.
- Experience in leading complex IT projects and managing stakeholders.
- Solid understanding of Change Management processes.
- Knowledge of enterprise architecture principles.
- Experience with data governance and data quality management.
- Good understanding of ISO 27001 and IT security practices.
- Strong analytical, organizational, and communication skills.
Languages:
Very good knowledge of English and one of the following: Dutch/French.
Nice to Have:
- Experience with ITSM tools (e.g., ServiceNow, BMC, etc.).
- Experience in Enterprise Service Management (ESM).
- Background in digital transformation programs.