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Process Engineer

Location: Brussels

Start Date: ASAP

End Date: 30/09/2027

Mission Context:

The role involves developing and maintaining end-to-end solutions, accelerating digitalization, and implementing regulatory projects. You will focus on processing and analyzing contracting processes for all Invest portfolio contracts.

Responsibilities:

• Define and implement new business processes within the principles of "Business Architecture" and strategic objectives.
• Adjust and improve existing processes for customer satisfaction, efficiency, and risk management.
• Contribute to defining needs and testing application changes.
• Monitor and assess existing processes, identifying improvements.
• Conduct analyses and studies on process improvements.
• Liaise with operational teams and maintain documentation for standardization and incident resolution.
• Ensure compliance with internal and external guidelines.
• Guide changes, ensuring customers and employees master new processes.
• Collaborate with Business and IT partners to ensure solutions meet customer needs and align with strategy.

Agile Working Environment:

• Part of a multidisciplinary team responsible for defining, building, testing, and implementing products or services.
• Committed to delivering stories in planned sprints, focusing on executing the sprint backlog.
• Organize work independently, estimating task scope and complexity.

Education and Experience:

• Bachelor/Master or equivalent by experience.
• 2 - 6 years of experience in process management.
• Good knowledge of process management tools.
• Mastery of risk management and control.

Languages:

• French: Fluent
• Dutch: Fluent
• English: Good

Telework Expectation:

50% on-site and 50% homeworking

Soft Skills:

• Excellent analysis skills and ability to structure and model.
• Efficient facilitator and communicator.
• Strong ability to convince, influence, and negotiate.
• Customer-oriented and driven to meet expectations.
• Team player, endorsing values of focus, openness, commitment, respect, and courage.