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Job Listing: Senior Project Managers

Start Date: ASAP

Duration: Until End of Year (with the possibility of extension for a long-term assignment)

Work Regime: Full-time, 5 office days per week

Languages Required: Dutch and English

Role Overview:

We are looking for two experienced Project Managers to join a dynamic team focused on customer onboarding, business transformation, delivery coordination, and stakeholder alignment. These roles are stakeholder-driven and require a business-oriented approach rather than traditional IT project management. The environment offers significant autonomy and responsibility, requiring professionals comfortable with evolving structures and a strong focus on delivery, collaboration, and customer satisfaction.

Responsibilities:

• Lead and coordinate strategic projects from initiation to delivery.
• Manage customer onboarding initiatives and business transformation projects.
• Build trusted relationships with internal and external stakeholders.
• Ensure alignment between business objectives, customer expectations, and operational capabilities.
• Drive project governance, planning, reporting, risk management, and decision-making.
• Prepare and present project updates to stakeholders and leadership.
• Coordinate cross-functional teams and ensure smooth collaboration across departments.
• Gather, challenge, and validate business requirements.
• Ensure actions, deliverables, and dependencies are followed up appropriately.
• Proactively identify risks, roadblocks, and improvement opportunities.
• Support change management and stakeholder adoption initiatives.
• Prioritize activities and ensure projects remain on track regarding scope, timelines, and objectives.

Additional Focus for One Position:

• Lead the onboarding of key strategic wholesale customers onto the future API and service model.
• Act as the bridge between customers, product teams, and internal stakeholders.
• Manage customer expectations while balancing business priorities and operational feasibility.
• Navigate sensitive discussions and maintain customer satisfaction.

Requirements & Qualifications:

Education:

• Master's degree in Business, Engineering, Technology, Economics, Management, or a related field.
• Equivalent relevant experience will also be considered.

Experience:

• Minimum 5 years of experience in Project Management or Program Management.

Must-Have Skills:

• Strong stakeholder management skills, both internally and externally.
• Excellent communication and presentation skills.
• Ability to work independently and take ownership.
• Strong organizational and prioritization capabilities.
• Diplomatic approach with strong influencing skills.
• Assertive without being aggressive.
• Ability to remain calm and effective under pressure.
• Strong problem-solving and decision-making skills.
• Strategic mindset with the ability to maintain a helicopter view.
• Proactive attitude and willingness to take initiative.
• Team player who can also operate autonomously.
• Experience working in rapidly evolving or scale-up organizations.
• Fluent in Dutch and English.

Nice-to-Have Skills:

• Experience in telecommunications, broadband, fiber, HFC, FTTH, or wholesale telecom environments.
• Previous experience with customer onboarding initiatives.
• Product management experience.
• Change management experience.
• Knowledge of API-driven service environments.
• French language skills.