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Product Owner Employee Benefits

Start Date: As soon as possible

End Date: 31/12/2026

Duration: 6 months (full time)

Location: Hybrid

Languages: Dutch or French, English

Job Description:

As a Product Owner Employee Benefits, you will play a pivotal role in shaping and delivering the Employee Benefits strategy. You will represent the business for one or more key products and processes within the Employee Benefits domain, acting as the bridge between business and IT. Your responsibilities will include identifying the needs of customers, distribution partners, and employees, and translating these insights into digital solutions and process improvements that create value. You will drive the digitalization and innovation of the Employee Benefits offering, ensuring that strategic objectives are translated into concrete initiatives, features, and improvements. By combining customer focus, business insight, and digital expertise, you will contribute to an outstanding customer and partner experience.

Responsibilities:

• Define and communicate the vision, roadmap, and priorities for key products and processes within the Employee Benefits product(s).
• Identify opportunities to improve and digitalize customer, partner, and employee journeys.
• Translate business needs, customer feedback, regulatory requirements, and strategic objectives into clear features, epics, and user stories.
• Own and prioritize the product backlog based on business value and customer impact.
• Collaborate closely with business stakeholders, Agile teams, architects, Domain Leads, and other Product Owners.
• Work with product developers, operations teams, customer service teams, distribution partners, and portfolio managers to shape and deliver solutions.
• Support Agile ceremonies such as PI Planning, Sprint Planning, Reviews, and Retrospectives.
• Validate delivered solutions and ensure they meet business requirements and expected customer outcomes.
• Coordinate dependencies across teams and facilitate collaboration between all stakeholders involved.
• Contribute actively to transformation initiatives and digitalization projects that support the Employee Benefits strategy.
• Monitor market trends, customer expectations, and technological developments and translate them into improvement opportunities.
• Ensure sufficient alignment with business stakeholders and manage expectations transparently.

Expectations:

• A strategic and high-impact role within the Employee Benefits business.
• The opportunity to shape the future of the Employee Benefits offering and customer experience.
• Close collaboration between business and IT in a SAFe Agile environment.
• A dynamic environment where innovation, ownership, and continuous improvement are encouraged.
• The possibility to contribute directly to digital transformation agendas.

Qualifications:

• Bachelor's degree or equivalent through experience.
• At least 5 years of relevant experience in product ownership, digital transformation, customer journey redesign, project management, or business transformation.
• Strong affinity with financial services and preferably knowledge of the insurance sector and Employee Benefits.
• Experience working in Agile/Scrum environments, ideally within a SAFe framework.