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Change Manager Business

  • Brussel, Brussel
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Change Manager Business 

Start Date: 01/11/2026

End Date: 31/10/2028, extendable

Location: Brussels

Languages Required: Dutch (must have), French (must have), English (should have)

Employment Type: Full-time

Responsibilities:

  • Deliver change management on strategic projects (70%).
  • Support the Change Office and implement a change culture (30%).

Mission:

The Senior Business Change Officer will support and coach teams, programme, and project managers in managing change aspects of their projects.

Projects to be Supported:

  • Implementation of digital tools such as an HRIS (Human Resources Information System).
  • Implementation of digital tools for technical and field-based employees.
  • Creation, implementation, and positioning of a new department and team.
  • Implementation of the Change Office and development of a change culture within the organisation.

Change Management Activities:

  • Develop and articulate the project story and change narrative.
  • Identify and map stakeholders impacted by the project.
  • Assess the impact of the project on different stakeholder groups and identify changes they will experience.
  • Define a change management plan, including the appropriate approach and activities required to build engagement and adoption.
  • Support the implementation of change activities, including creating communication materials, developing training initiatives, and organising workshops and events.
  • Support stakeholder engagement and management.
  • Define and measure the level of adoption and adapt the change approach where necessary, working according to Agile principles.
  • Support the Corporate Change Manager in defining and implementing an action plan to embed a sustainable change culture across the organisation.

Required Qualifications and Experience:

  • Certified or previously certified in ADKAR / PROSCI.
  • Fluent in French and Dutch.
  • Proven experience in Change Management (minimum 5 years).
  • Senior-level experience in change management (minimum 7 years).
  • Experience in supporting the implementation and positioning of a new department and team.
  • Experience with operator profiles (Blue Collar) and digital/administrative profiles (White Collar).
  • Experience with multilevel reporting.
  • Experience with change management involving HRIS implementation.
  • Fluent in English.
  • Knowledge of Excel / PowerBi.
  • Experience in a Human Resources (HR) environment.
  • Experience in business process optimization.
  • Experience in establishing and implementing a Change Office.
  • Experience in managing resistance to change within complex projects.
  • Experience with methodologies such as ADKAR (Prosci).
  • Experience with project management.