Expert Customer Value Proposition (CVP) Designer in Antwerp region.
Start Date: ASAP
End Date: End of 2026
Work Regime: Full-time
Level: Senior
Office Days: 3 days per week
Languages: Dutch/English
Responsibilities:
- Lead the CVP design phase.
- Define and drive the CVP roadmap and design principles.
- Translate research insights into portfolio structure, including products, services, and packaging.
- Develop modular CVP building blocks aligned with customer needs.
- Consolidate inputs from multiple stakeholders, including CX, portfolio, and corporate strategy.
- Facilitate workshops and synthesize outcomes into clear frameworks.
- Validate CVP design principles with the market.
- Prepare requirements for development teams by Q3.
- Act as a servant leader, ensuring cross-functional alignment and governance.
- Report directly to senior management; provide indirect leadership across teams.
Requirements & Qualifications:
- 10–15+ years of experience in CVP design, strategic marketing, or product marketing.
- Ability to manage complex design processes and frameworks.
- Experience in data-driven decision-making and customer analytics.
- Familiarity with agile working methods.
- Excellent stakeholder management and communication skills.
Must-Have Skills:
- CVP design expertise.
- Data-analytical capability to translate research into actionable insights.
- Strong facilitation and consolidation skills for workshops and reporting.
- Presentation and storytelling skills to simplify complexity.
- Stakeholder management at senior leadership level.
Nice-to-Have Skills:
- Creative visualization skills for simplifying complex concepts.
- Familiarity with CX journey design.
- Marketing or commercial background.