For a client, we are seeking a Senior Business Analyst / Product Engineer with expertise in Aircraft Maintenance Systems.

 

Location: Diegem, Belgium (On-site)

 

Responsibilities

• Serve as a key member of the airline center of competence, possessing detailed knowledge of personnel, functions, end-to-end processes, and various systems and tools.
• Collaborate with functional and technical experts within airlines, vendors, and IT to describe business requirements and implement systems.
• Manage day-to-day sustainment activities of existing systems and solutions.
• Coordinate and champion change within the aviation sector, recognizing regulatory backgrounds and complexities.
• Prepare and support each development stage through analysis, design, testing, and implementation.
• Organize workshops, interviews, and visits to gather business requirements, processes, and data.
• Articulate and document requirements, processes, and data clearly.
• Analyze and prioritize requirements to establish a global standard applicable across all airlines.
• Prepare test scenarios and cases, and manage test execution.
• Execute tests and coordinate with end-users and IT colleagues.
• Support end-user training and implementation coordination across business and IT.
• Define and support integration projects between airline operational systems.
• Drive timely and quality go-live of new digital solutions supporting airlines.

Qualifications and Experience

• Master’s degree or equivalent industry experience in aircraft engineering/maintenance, transportation, and/or computer science.
• Minimum of 10 years’ experience in aviation maintenance and IT systems.
• Knowledge of aircraft maintenance systems (e.g., TRAX, AMOS), preferably as an administrator or project implementation lead.
• Strong problem-solving skills with the ability to think logically about systems and processes.
• Excellent coordination skills, with the ability to listen and act with limited oversight.
• Experience in Business Requirements Management (BRM) techniques is advantageous.
• Proficiency in PC skills and IT aptitude, including Office365.
• Experience with collaborative tools such as Teams, JIRA, Confluence is preferred.
• Familiarity with test management tools like QTest and service management tools such as Service Now is an advantage.
• Knowledge of project management methodologies such as PRINCE2, PMI is beneficial.
• Excellent communication skills, with the ability to present and argue in a structured and concise manner at all organizational levels.
• Fluent in English (spoken and written).