Senior Business Analyst Position

Start Date: ASAP

End Date: 30/06/2026

Work Regime: Full-time – 2 days remote

Languages: Dutch/French + English

Security Clearance: A 'TOP SECRET' level security clearance is required for this position.

Job Title: Senior Business Analyst

Working Environment:

Join a dynamic and passionate team where exceptional is the norm. You will work with resources, systems, and technologies legally reserved for police and intelligence services, contributing to judicial investigations.

Job Description:

We are looking for a skilled and motivated Senior Business Analyst to ensure the reliability, optimization, and continuous improvement of critical business and telecommunication applications. You will support the implementation of new solutions, analyze operational needs, coordinate application lifecycle activities, and act as a key interface between business stakeholders, IT teams, and telecom experts. Your role will contribute to both application management and business analysis, ensuring that technical solutions align with business expectations and telecom architecture requirements.

Responsibilities:

Coordination & Support

• Support the testing, deployment, and implementation of new solutions.
• Collaborate with team members to troubleshoot and resolve performance issues in supported applications and systems.
• Ensure the stability, efficiency, and reliability of critical business solutions.
• Create and maintain documentation (procedures, test plans, user guides, support materials).
• Ensure that the end user’s needs are properly addressed.
• Take ownership of assigned tasks, assess risks, and escalate when necessary.

Business Analysis & Requirements Management

• Analyze, challenge, and formalize business needs related to telecom and IT applications.
• Translate operational and technical requirements into clear and comprehensive functional specifications.
• Conduct impact analyses, feasibility studies, and risk assessments.
• Define and optimize existing processes (AS IS / TO BE).
• Work closely with Product Owners, network engineers, architects, and IT teams to ensure solution consistency.
• Participate in change management and user training activities.
• Monitor deliverable quality, ensure functional validation, and support testing phases.

Collaboration & Communication

• Work effectively within a multilingual, interdisciplinary team.
• Communicate complex information clearly to both technical and non-technical stakeholders.
• Contribute as a team player while being fully capable of working independently.
• Demonstrate initiative, problem-solving skills, and a proactive approach to learning.

Required Experience:

• 3–7 years of experience in IT application management, business analysis, or a hybrid role.
• Experience in end-to-end coordination of IT application projects.
• Understanding of telecom technologies is a strong asset:
  • Mobile networks (2G/3G/4G/5G)
  • VoIP, SIP, IMS
  • IP Data communication

Profile Description:

• Ability to translate business needs into functional and technical requirements.
• Experience with testing, validation, and application deployment.
• Knowledge of Agile methodologies (Scrum, Kanban) is an advantage.
• Familiarity with modeling tools (BPMN, UML) is a plus.
• Strong analytical mindset and critical thinking.
• Ability to manage multiple tasks or projects simultaneously.
• Pragmatic, solution-oriented approach to technical and functional challenges.
• Curious, proactive, and eager to learn new technologies.
• Strong communication and documentation skills.
• Discrete, stress-resistant, and reliable in sensitive environments.
• Ability to work with multilingual and interdisciplinary teams.
• Fluent in French or Dutch, with a solid understanding of the other language.
• Good command of written and spoken technical English.

Must-Have Skills:

• Business Analysis
• IP Data Communication
• IT Application
• Mobile networks (2G/3G/4G/5G)
• VoIP, SIP, IMS