Job Opportunity: Amicable Collection Officer

Job Title: Amicable Collection Officer

Location: Brussels

Start Date: 01/02/2025

End Date: 30/04/2025

Responsibilities:

• Recover unpaid instalments to prevent customer accounts from being transferred to litigation.
• Manage day-to-day outgoing and incoming communications with customers.

Language Requirements:

• Dutch: Strong written and spoken communication skills.
• French: Strong written and spoken communication skills.
• English: Strong written and spoken communication skills.

Education:

At least a Secondary Education Certificate.

Experience and Knowledge:

• Experience in collection and recovery is a strong advantage.
• Mandatory experience in telephony (collection, sales, after-sales).
• Interest in finance and banking products.

Soft Skills:

• Quality and result-oriented.
• Ability to work independently.
• Stress-resistant and flexible.
• Analytical approach.
• Assertive negotiator.
• Strong team spirit.

Work Arrangement:

Expectation of 50% on-site and 50% homeworking.

We are looking for a candidate who is assertive, analytical, and possesses a strong team spirit, with a background in telephony and an interest in finance and banking.