For a customer we are looking for a Service Manager.

Start date: March/April 2026

Work location: Brussels (2 days a week onsite)

Language skills: English and one of the two national languages 

Experience level: At least 10 years of experience 

Description

The Service Manager will be responsible for directing a range of activities and employees to achieve the objectives in accordance with the organization's strategy. Specifically, the focus will be on accelerating the integration and creation of new microservices within 'FIRST 2.0'.

Required skills

Generic:
Service-oriented trading
Achieve goals
Working in a team and between teams
Develop yourself
Integrate information
Troubleshooting
Support
Advisory role (strong in indicating proposals for improvement)
Show reliability
Knowledge of English and at least one of the official languages of the country

Technical:
Knowledge of relational databases (minimum DB2) and the principles of data quality
Knowledge of the architecture and technical environment of information systems and database management systems
Specific knowledge of Microservices Architecture, Sync and Async communication (REST / Queue / ..)
Advanced knowledge of methodologies for application development and management
Methodologies:
Agile Scrum (ceremonies, DoR, DoD, ..)
Prince2 / PMFin
ITIL (Incident / Problem, Release, Dependency and Change Management)