Job Title: Senior Business Analyst

Start Date: ASAP
End Date: 31/12/2025
Work Location: Brussels (with remote work flexibility)
Languages Required: Dutch (active), English & French (passive)

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About the Role:

We are seeking an experienced Business Analyst to join a strategic transformation program aimed at modernizing core back-office systems related to disability services. The program is large-scale, touching on multiple key domains such as Product Handling, Financial Management, data integration, and external service platforms.

The successful candidate will join a multidisciplinary team of analysts, architects, and developers and be instrumental in translating complex legal and operational processes into practical IT solutions.

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Responsibilities:

• Act as a strategic liaison between business and IT teams.

• Analyze and map business processes, data flows, and stakeholder needs.

• Gather and document functional requirements, define story maps, and create high-level analysis of solution components.

• Work closely with the Product Owner to refine backlog items and ensure alignment with business priorities.

• Collaborate with technical architects to align solutions with enterprise and system architecture.

• Ensure functional integration with internal and external modules, including citizen portals and data platforms.

• Maintain clear documentation and facilitate structured communication across all levels of the organization.

• Monitor scope, time, and quality to help deliver a minimum viable product (MVP) within defined constraints.

• Participate in cross-functional team planning and contribute to iterative development in an Agile environment.

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Requirements:

• Bachelor’s or Master’s degree in Business, IT, or related field.

• Minimum of 10 years of proven experience in business analysis.

• Strong analytical and communication skills.

• Familiarity with Agile/Scrum methodologies and tools such as JIRA and Confluence.

• Experience with BPM tools (e.g., Visio, Draw.io) and notations (BPMN, CMMN).

• Comfortable navigating complex legislative and regulatory environments.

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Preferred Qualifications:

• Familiarity with enterprise architecture principles.

• Previous experience in social security, healthcare, or government services.

• Proven track record in designing scalable and user-centric process improvements.

• Experience in project environments with cross-departmental and stakeholder involvement.