Business Solution Analyst for a client in Brussels.
ROLE
- Develop professional solutions to everyday business problems.
- This role involves analyzing requirements, designing, developing, and documenting new IT applications, and maintaining/supporting existing ones.
- Actively participate in the continuous improvement of our end-user applications, security environment, support, infrastructure, tooling & documentation.
- The role requires strong collaboration with both technical and non-technical internal stakeholders, along with an understanding of risk and control framework.
KEY RESPONSIBILITIES
- Application development: Work with internal customers and colleagues to develop and maintain end user applications
- Application support: Provide support for existing end user applications
- Improve and uphold standards and methodology: With consideration for industry best-practice, proactively identify areas for process and technology improvements
- Continuous improvement: Promotes continuous improvement both in the team and wider company
- Role model: Act as a role model for the less experienced members of the team
COMPETENCIES
Education and Experience:
- Strong Excel and Strong VBA skills and up-to-date day to day experience, particularly in the Excel object model and VBA programming.
- Proven experience building, supporting, and maintaining End User applications (Tactical tools).
- Strong ability to elicit requirements from End Users
- Ability to plan work:
- Plan how to approach the work, dividing into smaller units as required
- Accurately estimate the effort required for each unit of work
- Estimate the total elapsed time to deliver the work
- Ability to report clearly on work delivered and benefits realized, and challenges encountered
- An understanding of the risks of End User applications and how to control them
- Desirable:
- Experience with SQL databases and other programming languages, especially in the context of EUC modernization.
Leadership
- Must be able to be the lead point of contact for the team on specific projects.
Impact and influence
- Must be able to explain problems and opportunities clearly to support the decision making of others
Stakeholder management
- Must be able to manage expectations and give input to stakeholder prioritization
Independence and proactivity
- Will be expected to work proactively and independently on projects, with other aspects of the role shared amongst the team