For a client, we are seeking a Change Manager - Expert to join our team. This position is set to commence on 01/01/2025 and will conclude on 31/12/2025. The role will require a balance of on-site and remote work, with an expectation of 50% on-site presence and 50% teleworking.

Job Title: Change Manager

Start Date: 01/01/2025
End Date: 31/12/2025

Location: Brussel

Key Responsibilities:

• Ensure the quality and compliance of change requests with notice deadlines.
• Monitor change requests throughout their life cycle.
• Organize and/or participate in change review bodies.
• Communicate on the list of changes and associated risks to all stakeholders.
• Ensure adherence to the change management process and continuous improvement of the process and associated indicators.
• Support the implementation of change management strategies and operational follow-up within teams.
• Provide coaching to team members on the use of new tools and strategies.
• Conduct Post Implementation Reviews (PIR) and develop change-related statistics.

Qualifications and Experience:

• Master's degree or equivalent experience.
• At least 8 years of relevant experience.
• Proven track record in managing collection teams and in change management and coaching.

Technical Skills:

Knowledge of AS400 and Miles tools is preferable.

Soft Skills:

• Organizational and analytical abilities.
• Excellent communication skills, both oral and written.
• Teamwork and collaboration skills.
• Resilience and the ability to inspire and engage others.

Language Requirements:

• Fluent in Dutch.
• Fluent in French.
• Fluent in English.

Certifications:

Relevant certifications will be considered an advantage.