Job Title: Functional Analyst
Location: Brussels, Full-Time Onsite!!!
Responsibilities:
- Collaborate with business stakeholders to understand and document their requirements, objectives, and processes.
- Define and prioritize business needs and objectives in collaboration with stakeholders.
- Translate business requirements into functional specifications and user stories for IT systems and applications.
- Work closely with development teams to ensure technical solutions align with business needs.
- Assist in the development of test plans, test cases, and user acceptance testing.
- Troubleshoot and resolve functional issues or defects, working closely with developers and support teams.
- Provide guidance and support to developers and project teams.
- Safeguard existing business and solution architecture and liaise with enterprise, system, and/or solution architects.
- Proactively flag bottlenecks and propose potential solutions/alternatives.
- Present designed end products (process analysis, functional test scenarios, documentation) to internal and external stakeholders.
Requirements:
Hard Skills:
- Minimum of 7 years of experience as a business/functional analyst.
- Proficiency in business analysis techniques related to requirements gathering.
- Proficiency in French or Dutch and English.
- Knowledge of software development life cycle (SDLC) methodologies.
- Understanding of system design principles and ability to create functional specifications.
- Demonstrable experience (minimum 5 years) with business process/business case modeling tools, such as BPMN or UML.
- Demonstrable working experience (minimum 5 years) in SAFE/Agile environments.
- Familiarity with relational databases and SQL for data analysis and querying is a plus.
- Basic programming knowledge to understand technical requirements and communicate effectively with developers is a plus.
- Knowledge of API design is a plus.
- Experience in the public transport sector is a plus.
- Experience with e-commerce solutions is a plus.
- Experience with mobile or web development (preferably with Sitecore as CMS) is a plus.
Soft Skills:
- Critical thinking and decision-making abilities to evaluate options and make informed choices.
- Empathy and active listening skills to understand user perspectives and provide appropriate solutions.
- Leadership and influence skills to drive consensus and facilitate productive discussions.
- Collaborative mindset to work effectively with cross-functional teams and build positive relationships.
- Customer-focused mindset to understand and address user needs.
- Resilience and the ability to handle pressure and navigate through ambiguity.
- Excellent communication skills to interact with stakeholders.
- Detail-oriented approach to ensure accuracy and completeness of documentation.
- Cultural awareness and sensitivity when working with diverse teams and stakeholders.
- Adaptability to quickly learn new technologies and adapt to changing business needs.
- Strong presentation skills to convey ideas and findings to both technical and non-technical audiences.
Additional Information:
The candidate must reside in Belgium and be able to work on-site 5 days a week.