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CRM Data Analyst

Antwerpen, Antwerpen

For a client we are seeking a CRM Data Analyst to temporarily join their team. This position is set to start in mid-December and will continue until early August 2025. The role is full-time, with the possibility of a 4/5th schedule. The selected candidate will be expected to work on-site on Tuesdays and Thursdays, with the flexibility for an additional day on Monday.

Responsibilities:
  • Perform database selections for the swap program 
  • Collaborate with the team to determine target groups and campaign follow-up.
  • Ensure the accuracy of selections and exclusions for campaigns.
  • Monitor and report on campaign success.
  • Utilize SPSS and SQL queries for database selection and transition to Alteryx for database management.
  • Set up CRM campaigns including pre-analysis, targeting, personalization, marketing automation, and post-analysis.
  • Translate insights from data into actionable customer contacts.
  • Manage data aspects of (digital) direct marketing campaigns.
  • Contribute to shaping the CRM strategy and propose optimizations.
Requirements & Qualifications:
  • Experience with SPSS and SQL queries.
  • Willingness to learn and transition to Alteryx.
  • Logical thinking with strong attention to detail.
  • Ability to work both independently and as part of a team.
  • Strong communication skills in Dutch and English.
  • Several years of experience in a similar context with databases and extracting relevant data in a commercial environment.
  • Familiarity with A/B testing, control groups, and calculating the ROI of campaigns.
  • Adherence to ethical conduct and data protection standards.
Desired Skills:
  • Proficiency in SPSS Modeler, Alteryx designer, or SAS.
  • Strong analytical skills and commercial insight.
  • Knowledge of Alteryx (nice to have).
  • Experience with JIRA (nice to have).
  • Familiarity with CRM systems and campaigns (nice to have).

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